We're here to help you
Speak live with our tourist info staff about any doubt you have about your trip to Valencia
Our tourist informers are available through a live chat to resolve any doubts you may have regarding your visit to Valencia. They will make an effort, within the uncertainty of these days, to help you in all that is in their hands.
And if the informants are not online?
Don't worry. You can fill in the chat form and our informers will attend to your requests. You can send your query at any time, any day of the week!
Is your question about an order from the online shop? Have you bought products, services or tickets?
Write to us at vlcshop@visitvalencia.com and we will contact you to handle your request. If you know it, include your order number and the email address you used to make the purchase so that we can find all the information you need.
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