Tourism Information Office Paz

The tourist info is located in Calle de la Paz, one of Valencia’s major urban thoroughfares, it offers tourist information, personalized advice izn various languages, comprehensive assistance in planning your stay in the city, and booking and purchase of tickets for tourist attractions in the area, ensuring your trip is well organized, saving you time and helping you beat the queues.

ACCESIBILITY

The office is accessible for people with reduced mobility. It is equipped with an accessible service counter, a headset for the hearing impaired, and assistance for people with reduced mobility and general disabilities.

Customer service satisfaction questionnaires and suggestions for improvement.

VAT Refund Service for non-EU visitors. - Global Blue and Planet Payment cheques are accepted.

The tax free service is available from:

Mondays to Saturdays: 10.00am - 5.00pm

Sundays and public holidays: 10.00am-1.00pm

VISITOR SERVICES

1. Sale of Valencia Tourist Card for 24h, 48h, 72h, or 7 days.
2. Sale of gifts and souvenirs.
3. Tourist stay planning and service reservations.

• Tickets to the city’s main tourist attractions: City of Arts and Sciences, Bioparc, Tourist Bus, Museums, Monuments...
•  Guided tours on foot, by bike, Segway... through the historic city center, maritime villages, Albufera, and other points of interest.
  • Thematic tours: Silk Route, Holy Grail and Religious Art, Fallas Tour, Albufera Natural Park, Day Tours...
  • Bike and Segway rentals...
  • Gastronomic experiences: tapas and wine tours, food tours, paella workshop, dinner and show, wine bus...
  • Sea activities: catamaran, sailing excursion, sunset, lunch and swim excursion, jet skis, flyboard...

OTHER SERVICES

Questionnaires to evaluate customer service satisfaction and suggestions for improvement.