Valencia flooding: Everything travelers need to know about the city: airport, roads, trains, practical information
Map of Areas Affected by Flooding in Valencia
The map shows the towns affected by the October 29 floods (shaded in green). In the city of Valencia, the flooding reached the districts of La Torre, Castellar-Oliveral, and Horno d'Alcedo, located to the south of the city. The map also includes the locations of the city’s main tourist attractions.
INFORMATION FOR VISITORS
Last update at 4:30 PM 12th November
1. Is the city of Valencia affected by flooding? Is it safe to move around Valencia?
The effects of the DANA storm in Valencia have primarily impacted the southern suburbs, including La Torre, Forn d’Alcedo, and Castellar. There are, however, difficulties with traffic accessing the city, so we recommend avoiding car travel if possible.
2 Can Valencia be accessed by road?
As a preventive measure, authorities recommend avoiding car travel throughout the province to allow emergency services to move freely to affected areas and address the severe damage.
If travel is essential, be aware that road conditions are changing and it is best to check the latest updates on the official channels of the Traffic Department, the Valencia City Council’s Traffic Office or the province roads map.
3. Are urban buses running?
Yes, but there are disruptions. Please call the customer service line at +34 963158515 or check updates via WhatsApp: +34 658674920. More information is available on the official EMT Valencia website.
4. Is the metro service operational?
The tram lines L4, L6, and L8 are operating with the weekday schedule (non-school days) from Monday to Saturday and the holiday schedule on Sundays, with service to Fira València from Monday to Sunday.
Line L10 operates with the August weekday schedule from Monday to Saturday without nighttime service and follows the holiday schedule on Sundays.
All metro lines are expected to be fully restored by early December.
To replace the metro lines that have not yet been repaired, buses are covering some routes. Check all currently operating lines here.
This is the provisional transport map until the metro service is restored:
5. Are trains running?
The Valencia-Madrid high-speed line will resume service on Thursday, November 14.
Train service has already resumed between Valencia and Barcelona, as well as for the medium-distance routes between Valencia-Castellón-Vinaròs and Valencia-Teruel-Zaragoza. The Euromed and Intercity trains to Barcelona now depart from Estació del Nord instead of Joaquín Sorolla station.
The C5 (València Nord-Caudiel) and C6 (València Nord-Castellón) commuter lines are already operational. Lines C1 (Silla_Gandía) and C2 (Carcaixent-Moixent) will partially resume service starting Wednesday, November 13.
You can check the current status of the railway network here.
6. Are taxis available?
Yes, taxis are available. You can request one via the Free Now app or by calling Teletaxi at 963571313.
7. Is the airport accessible?
Access to the airport is possible by road by private cars, taxis, and two bus lines (both are included in Valencia Tourist Card):
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The shuttle bus replacing the metro service, departing from Plaza de España.
Metro service is suspended.
Some flights are experiencing delays; check your flight’s status on the official airport website or with your airline.
Airlines are working to increase frequencies for those in need of travel. Check the airline websites for the latest information.
8. Can I visit Albufera?
Visiting is not recommended, as cleaning work is being carried out in the area. Access to the Gola de Pujol pier is closed, and navigation on the lake of L'Albufera is not permitted.
9. Can I take a bus to other destinations?
We remind you that travel should be avoided. If you need to travel, the bus companies Alsa and Avanza are offering all their routes to and from Valencia, but there may be some delays.
10. Is the tourist bus running?
Yes, the city line is operating, but the Albufera tourist bus is canceled.
11. Are museums open?
Yes.
12. Are tourist offices open?
Yes, all tourist offices are open and operating normally except Joaquín Sorolla tourist office that is closed and will reopen next Thursday, the 14th.
13. Are restaurants and shops open in Valencia?
Yes.
14. Is the cultural programming suspended?
The Palau de la Música has canceled its scheduled programming until November 15.
The Filmoteca, Teatro Principal, and Teatro Rialto have rescheduled their shows. You can see the new dates here.
Visit the event calendar on Visit Valencia’s site for more information on planned events.
15. If I purchased something in the Visit Valencia online shop and cannot go, what happens with my order?
Contact vlcshop@visitvalencia.com with your details, and they will assist you.
16. Is the City of Arts and Sciences open?
Yes, all venues are open: Oceanogràfic, Museu de les Ciències, Hemisfèric, Caixaforum, and Palau de les Arts.
17. Is Bioparc open?
Yes, it is open.
18. Can the beaches be visited?
The urban beaches of Malvarrosa and Cabañal are not affected, nor is La Patacona in the neighboring town of Alboraya.
The beaches of Pinedo, Arbre de Gos, El Saler, Garrofera, and Devesa are closed to the public to facilitate cleaning operations.
19. Can I help those affected by the DANA storm?
We encourage you to send a message to ayudasdana@valencia.es, the official email for assistance managed by the City Council.
You can also offer material assistance or donations through this form from the regional government: https://presidencia.gva.es/es/somsolidaritat
These are the collection points for clothing, food and material organized by the València City Council and the Federation of Neighborhood Associations of València:
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La Petxina Sports and Cultural Complex: 9:00 a.m. to 10:00 p.m.
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Zaidía Neighborhood Association: Plaza Roncesvalles, 3. 11:00 a.m. to 1:00 p.m. and 5:00 p.m. to 7:00 p.m.
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Patraix Neighborhood Association: Plaza de Patraix, 13B. 5:00 p.m. to 9:00 p.m.
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Nou Moles Neighborhood Association: Calle Alcalde Albors, 22. 11:00 a.m. to 2:00 p.m. and 5:00 p.m. to 7:00 p.m.
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La Isla Neighborhood Association: Calle de l'Alguer, 1. 10:00 a.m. to 2:00 p.m. and 5:00 p.m. to 8:00 p.m.
20. Official information
- LIVE CHAT AT https://www.visitvalencia.com/en/chat
- The 010 line is extending its hours for emergency assistance.
- The Emergency Center of the Valencian Community provides continual updates on its social media profile on X here.